Articles 13 and 14 of Regulation 2016/679 / EU (hereinafter also "GDPR")


Why this notice


Tidalis s.r.l. (hereinafter also "Company" or "Owner") is committed to respecting and protecting your privacy and wants you to feel safe both when you simply browse the site and if you decide to register by providing us with your personal information to use of services made available to its Users and / or Customers. On this page, the Company intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically starting from the address (the "Site").


The information is provided only for the Company's website and not for other websites that may be consulted by the user via links (for which reference should be made to the respective privacy policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any support, is not permitted without the prior written consent of the Company. Copying and / or printing is allowed for exclusively personal and non-commercial use (for requests and clarifications contact the Company at the addresses below). Other uses of the content, services and information on this site are not permitted.


With regard to the content offered and the information provided, the Company will ensure that the contents of the Site are reasonably updated and reviewed, without offering any guarantee on the adequacy, accuracy or completeness of the information provided, expressly disclaiming any responsibility for any omission errors in the information provided on the Site.


Origin - Navigation data


Company informs that the personal data you provide and acquired together with the request for information and / or contact, registration on the site and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including navigation data and data used for the eventual purchase of products and services offered by the Company but also only the cd data of "navigation" of the site by Users, will be treated in compliance with the applicable legislation.


The computer systems and software procedures used for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified as users. This category of data includes "IP addresses" or domain names of computers used by users connecting to the site, the URI (Uniform Resource Identifier) ??addresses of the requested resources, the time of the request, the method used in the submit the request to the web server, the size of the file obtained in response, the numeric code indicating the status of the response given by the web server (success, error, etc.) and other parameters relating to the operating system and IT environment of the user. This data is used only to obtain anonymous statistical information on the use of the site and to check the correct functioning of the Company's website. It should be noted that the aforementioned data could be used to ascertain responsibility in the case of computer crimes against the Company site or to other sites connected or connected to it: except for this eventuality, the data on web contacts do not persist for more than a few days.


Origin - Data provided by the user


Company collects, stores and processes your personal data in order to provide the products and services offered on the Site, or for legal obligations. Relating to some specific Services, Products, Promotions, etc. Company may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be required in the manner and at the addresses indicated below.


The optional, explicit and voluntary sending of electronic mail to the addresses indicated in the relevant section of the Website, as well as the completion of questionnaires (eg forms), communication via chat, push notification via APP, social networks, call centers, etc. ., involves the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, necessary to respond to requests. We also inform you that when using the mobile connection to access digital content and services offered directly by the Company or by our Partners, you can

You must transfer your personal data to these third parties. We highlight that you could access the Site or connect to areas where you could be enabled to publish information using blogs or message boards, communicate with others, for example coming from the Company page on Facebook®, LinkedIn®, Youtube®, and other social network sites, review products and offers and post comments or content. Before interacting with these areas, we invite you to carefully read the General Terms of Use, taking into consideration that, in certain circumstances, the information published can be viewed by anyone with access to the Internet and all the information you include in your publications can be read , collected and used by third parties.


Purpose of the processing and legal basis


The data is processed for the purposes:


Strictly connected and necessary for registration on the website, for services and / or apps developed or made available by the company, for the use of the relative information services, for the management of contact requests or information, for the execution of purchases of products and services offered through the Company website;


For the ancillary activities connected to the management of the requests of the User / Customer and the sending of the reply that may include the transmission of promotional material; to finalize the purchase order of the products and services offered, including aspects relating to payment by credit card, shipment management, the possible exercise of the right of reconsideration envisaged for distance purchases, the update on availability of products and services temporarily unavailable;


Related to the fulfillment of obligations under EU and national regulations, the protection of public order, the ascertainment and prosecution of crimes;


Direct marketing, ie sending advertising material, direct sales, carrying out market research or commercial communication of products and / or services offered by the Company; this activity may also relate to products and services of Companies of the Company Group and may be carried out by sending advertising / informative / promotional material and / or invitations to participate in initiatives, events and offers aimed at rewarding users / customers, carried out in a manner "Traditional" (for example, paper mail and / or calls from an operator), or through "automated" contact systems (for example SMS and / or MMS, telephone calls without operator intervention, e-mail, fax , interactive applications), pursuant to art. 130 c. 1 and 2 of Legislative Decree 196/03 and subsequent amendments;


The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and / or contractual phase or functional to a user request or envisaged by a specific regulatory provision, is mandatory and , failing this, it will not be possible to receive information and access any services requested; in relation to point 4) of this Information, the consent to the processing of data by the user / customer is free and optional and always revocable without affecting the usability of the products and services except the impossibility for the Company to keep updated on new initiatives or on particular promotions or advantages available to users / customers.

Company may send commercial communications relating to products and / or services similar to those already provided, pursuant to Directive 2002/58 / EU, using the e-mail coordinates, or paper ones, indicated by you on such occasions to which you may oppose with the methods and contact details below.


Modalities, treatment logics, storage times and security measures


The processing is also carried out with the aid of electronic or automated means and is carried out by the Company and / or third parties of which Aziendapuò can use to store, manage and transmit the data. The data processing will be carried out with the organization and processing logic of your personal data, also related to the logs originating from the access and use of the services made available via the web, of the products and services used in connection with the aforementioned purposes and, in any case, so to guarantee the security and confidentiality of data. The personal data processed will be kept for the time foreseen by the law in the applicable time.

Still with regard to data security, in the sections of the website prepared for particular services, where personal data are requested from the navigator user, the data is encrypted using a security technology called Secure Sockets Layer, abbreviated as SSL. The SSL technology encrypts the information before it is exchanged via the Internet between the user's computer and the company's central systems, making them incomprehensible to the 

unauthorized and thus guaranteeing the confidentiality of the information transmitted; in addition, transactions carried out using electronic payment instruments are carried out directly using the platform of the Payment Service Provider (PSP) and the Company retains only the minimum set of information necessary to manage any disputes. Precisely in reference to the aspects of protection of personal data user / customer is invited, pursuant to art. 33 of the GDPR to report to the Company any circumstances or events from which a potential "breach of personal data (data breach)" may arise, in order to allow an immediate assessment and the adoption of any actions aimed at countering this event by sending a communication to or by contacting Customer Service. The measures adopted by the Company do not exempt the Customer from paying the necessary attention to the use, where required, of a password / PIN of adequate complexity, which must be periodically updated, especially if he has been violated / known by third parties, and guarded with attention and make inaccessible to third parties, in order to avoid improper and unauthorized use.




A cookie is a short string of text that is sent to your browser and possibly saved on your computer (alternatively on your smartphone / tablet or any other tool used to access the Internet); such sending generally occurs every time you visit a website. Company uses cookies for different purposes, in order to offer you a quick and safe digital experience, for example, allowing you to keep the connection to the protected area active while browsing through the pages of the site.


The cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses or identify and use your e-mail address. Each cookie is unique in relation to the browser and device you use to access the Website or use the Company App. In general, the purpose of cookies is to improve the functioning of the website and the user's experience in using it, even if cookies can be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can consult the "All about cookies" website


For detailed information on Cookies, read the dedicated page


Communication and data transfer areas.


For the pursuit of the aforementioned purposes, the Company may communicate and have the personal data of users / customers processed by third parties with whom we have relationships in Italy and abroad, where these third parties provide services on our request. We will only provide these third parties with the information necessary to perform the requested services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, the data recipients will be subjected to obligations of protection and security equivalent to those guaranteed by the Data Controller. In the case of use of services offered directly by Partners we will provide only the data strictly necessary for their execution. In any case, only the data necessary for the pursuit of the intended purposes will be communicated and, where requested, the guarantees applicable to data transfers to third countries will be applied. We may also disclose personal data to our commercial service providers, for marketing reasons, for this purpose appointed as external processors. In addition, personal data may be communicated to the competent public bodies and authorities for the purpose of complying with regulatory obligations or for ascertaining responsibility in the case of computer crimes against the site as well as disclosed to, or allocated to, third parties (as a managers or, in the case of electronic communication service providers, independent data controllers), who provide IT and telematic services (eg: hosting services, website management and development) and of which the Company uses to carry out of tasks and activities of a technical and organizational nature instrumental to the functioning of the website. The subjects belonging to the above categories operate as distinct Data Controllers or as Managers appointed for this purpose by the Company.

Personal data may also be known by Company employees / consultants who are specifically instructed and appointed as Data Processors.

The categories of recipients to whom the data may be communicated is available by contacting a company to the addresses listed below.


Rights of interested parties


You may at any time exercise the rights that are recognized to you by law, including the one:

to access your personal data, obtaining evidence of the purposes pursued by the Owner, of the categories of data involved, of the recipients to whom they may be communicated, of the applicable retention period, of the existence of automated decision-making processes;
to obtain the correction of inaccurate personal data concerning you without delay;
to obtain, in the foreseen cases, the cancellation of your data;
to obtain the limitation of the processing or to oppose the same, when possible;
to request the portability of the data that you have provided to the Company, ie to receive them in a structured format, commonly used and readable by an automatic device, also to transmit such data to another owner, within the limits and with the constraints established by the 'art. 20 of the GDPR;

In addition, he may lodge a complaint with the Authority for the Protection of Personal Data pursuant to art. 77 of the GDPR.


For the purposes referred to in point 4) of the purposes, the Customer can always revoke the consent and exercise the right to object to direct marketing (in "traditional" and "automated" form). The opposition, in the absence of a contrary indication, will refer to both traditional and automated communications.


Data Controller


Data controller, pursuant to art. 4 of the Code and of the GDPR, is


Tidalis s.r.l.
Via Magenta 15, 22100 Como (CO), Italy.


The aforementioned rights may be exercised at the request of the interested party in the manner disclosed by the Customer Service or on the Website of the Company or using the following references: Tidalis s.r.l.

The use of the Website, including those intended for tablets and / or smartphones, by the Customer and / or User implies full knowledge and acceptance of the content and any indications included in this version of information published by the Company in the time the site is accessed. Company informs that this information can be modified without any notice and therefore recommends a periodic reading.


The Data Controller


Tidalis s.r.l.